Patient Engagement Advocate Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

Providing exceptional service to patients and providers, the fully remote Patient Engagement Advocate will manage inbound and outbound calls, schedule appointments, and document patient requests while ensuring key performance indicators are met. Key responsibilities Respond promptly to incoming phone calls and schedule patient appointments in the EMR system Document patient requests and pertinent information clearly to ensure effective communication Coordinate with team members to maintain an efficient workflow and adhere to safety policies Required qualifications High School diploma or GED At least 1 year of related experience in a call center, customer service, or medical office Previous experience in a medical office, particularly in optometry or ophthalmology, is preferred Proficiency in Microsoft Excel, Word, and Outlook Knowledge of HIPAA guidelines and state/federal regulations relevant to the position

Job Tags

Work at office, Remote work

Similar Jobs

Follett

Assistant Retail Manager - Lincoln Park Bookstore DePaul Job at Follett

 ...a drug-free workplace environment. Requirements ~ An Associate's Degree or equivalent is preferred. ~0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred. ~ General Computer Skills Full time benefits: Medical... 

Dart Healthcare Staffing

MDS Coordinator - RN Job at Dart Healthcare Staffing

 ...MDS Coordinator Summary/Objective In keeping with our organization's goal of improving the lives of the Guests we serve, the MDS Coordinator plays a critical role in providing leadership in the management of the Minimum Data Set (MDS) and utilization management process... 

EMPRIME SOLUTIONS LLC

Personal de Limpieza y Mantenimiento Job at EMPRIME SOLUTIONS LLC

 ...parties Primetone , empresa con ms de 20 aos de experiencia en la industria de...  ...en la bsqueda de profesionales de limpieza responsables y comprometidos para integrarse...  ...modalidad de subcontrato, con disponibilidad de trabajo continuo. Descripcin del puesto:... 

CHRISTUS Health

RN, Registered Nurse Clinic - Douglas Primary Family Med Job at CHRISTUS Health

 ...procedures. Offers leadership and direction to all support staff within department. Requirements: Associate's Degree in Nursing RN License in state of employment or compact BLS Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time... 

Northeast Healthcare Recruitment, Inc.

Urgent Care Nurse Practitioner or Physician Assistant Job at Northeast Healthcare Recruitment, Inc.

Sign-On Bonus: $5,000!We are a rapidly growing,high-quality urgent care organization seeking experienced Nurse Practitionersand Physician Assistants to join our team in the suburban Boston area. As wecontinue to expand, we are looking for motivated, patient-focused...