Job Description

Lobby Attendant

Virginia Beach, VA 23451

Overview

Salary Range $15.00 - $15.00 Hourly Level Entry Position Type Full-Time/Part-Time Job Shift Day Shift: 8:30 am- 5:30 pm Education Level High School Travel Percentage None Category Hospitality - Hotel

Description

Lobby Attendant – Hilton Virginia Beach Oceanfront

Keep our most-seen spaces guest-ready. As a Lobby Attendant, you're the first impression for every guest who walks through our doors.

What you'll do:

• Clean and maintain public spaces: lobby, elevators, public restrooms, fitness center, and pool areas
• Push a cleaning cart and use equipment to mop, vacuum, and wipe down surfaces
• Keep high-traffic areas spotless and stocked throughout your shift
• Respond to spills and guest requests promptly

Schedule:

• 9:00 AM – 5:00 PM
• Weekend and holiday availability required as needed

What you'll need:

• Ability to stay on your feet for the full shift
• Able to push a cart, reach, bend, and lift as the job requires
• Comfortable using cleaning equipment (mop, vacuum, etc.)
• Strong attention to detail and pride in a clean, welcoming space
• Reliable and guest-focused

Join a team that takes pride in creating a clean, welcoming environment for every guest.

What makes you a fit for the Shamin team:

• T.O.P. mindset
• Team up – you pitch in and support the people around you
• Own it – you take responsibility for your spaces and your work
• Passionately serve – you genuinely care about the guest experience

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Qualifications

Qualifications:

• High school diploma or equivalent.
• Previous experience in customer service, hospitality, or a related field.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality with a genuine desire to help others.
• Strong problem-solving abilities and ability to remain calm under pressure.
• Knowledge of hotel operations, local attractions, and tourist services.
• Professional appearance and demeanor.
• Ability to stand, walk, and lift objects for extended periods.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.

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