Job Description

Lobby Attendant

Keeps all lobby and public area facilities such as lobby, restrooms, machines, business center, gym, front office, valet/bell, guest elevators, lobby lounge, and employee back of house areas, in neat and clean conditions.

Essential Functions

• Cleans and maintains all lobbies and public restrooms.
• Sweeps and mops carpets, lobby entrance.
• Cleans gym.
• Removes trash from trash receptacles.
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Vacuums and polishes elevators.
• Keeps the front of the hotel free from trash.
• Polishes the lobby floor during night.
• Keeps the back area of the front desk neat and clean.
• Ready to do any other work assigned by the supervisor time to time.
• Keeps all public areas neat, vacuumed and dusted.
• Clean and maintain lights.
• Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
• Removes all trash from areas.
• Periodically checks all lobby restrooms/washrooms.
• Inspects condition of furniture for tears, rips, and stains and reports damages.
• Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
• Makes sure all surfaces are clean and tidy.
• Arranges all cushions properly on lobby sofa.
• Responds to guest requests and inquiries while in the lobby or casino area.
• Assists guest with their questions and directs them to the areas they want to go.
• Takes care of all cleaning equipment used in lobby.
• Vacuums guest elevators and landings.

Working Conditions

Must have ability to:

• Work independently.
• Manage multiple priorities.
• Communicate effectively with customers as well as all levels of employees.
• Carry heavy loads around the department.
• Work in an environment where it is wet and humid.
• Stand, walk, and remain on feet and perform duties throughout entire shift.

Job Qualifications

• Demonstrates an understanding of basic sanitation procedures.
• Must be able to follow basic safety procedures due to exposure to hazardous chemicals.
• Must be available to work flexible hours including evenings and weekends.
• Requires constant standing/walking.
• Requires frequent lifting, carrying, pushing, pulling of up to 25 lbs.
• Experience None required.

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