Job Description

Job Description

We are launching a clinician-led, mental-health-primary PHP/IOP in the University area of Charlotte and are seeking an experienced Business Development Manager to lead referral development and census growth from day one.

This is not an entry-level or “learn the market” role. We are specifically looking for a senior business development professional who already has established referral relationships in the Charlotte behavioral health ecosystem and can immediately activate those relationships to drive admissions.

Key Responsibilities

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• Develop, maintain, and expand referral relationships with:
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• Therapists and group practices
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• Psychiatrists and prescribers
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• Hospitals and discharge planners
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• Primary care and specialty providers
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• Employee Assistance Programs (EAPs)
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• Other aligned healthcare partners
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• Drive consistent, ethical admissions growth for PHP and IOP levels of care
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• Represent the program professionally in the community through in-person outreach, meetings, and events
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• Maintain accurate referral tracking and follow-up to ensure strong conversion and continuity of care
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• Collaborate closely with clinical leadership to ensure appropriate placements and high-quality handoffs
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• Provide market feedback on referral trends, competitive dynamics, and growth opportunities
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Required Qualifications (Non-Negotiable)

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• 5+ years of business development experience in behavioral health
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• Direct, recent experience in the Charlotte, NC market
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• Existing, active referral relationships that can be leveraged immediately
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• Proven track record of driving census growth for PHP, IOP, residential, or related levels of care
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• Strong understanding of ethical marketing practices and compliance in behavioral health
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• Excellent interpersonal, communication, and relationship-management skills
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Preferred Background

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• Experience working with mental-health-primary programs (PHP/IOP strongly preferred)
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• Familiarity with private insurance and out-of-network referral dynamics
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• Experience collaborating closely with clinicians and executive leadership
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What We Offer

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• Opportunity to help build and shape a high-quality, clinician-led program from the ground up
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• Leadership visibility and direct access to executive decision-making
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• Competitive compensation with performance-based incentives (details discussed with qualified candidates)
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• A culture focused on clinical excellence, integrity, and long-term sustainability—not volume at any cost
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Important Note

Candidates must already be established in the Charlotte behavioral health community . This role is designed for someone who can step in immediately with existing relationships and begin generating referrals—not someone who needs to build a network from scratch.

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